|
Entire document Available as PDF |
Table of Contents
| Term | Where Found | Meaning |
|---|---|---|
| [Printer Icon] | Various pages | Print currently displayed report. NoteUse caution in selecting this in conjunction with the "Include Individual Detail" checkbox. Depending on the number and type of telecom lines and other services your department uses, this may result in a very lengthy (hundreds of pages) report! |
| Account Code | Summary Reports | PeopleSoft account code used to specify type of service |
| Billing Date | Select Customer/Customer Invoices page | The date on which a bill (charge for services) was generated. This is a clickable link which will take you to the complete bill generated on that date. For any given Customer, over time, multiple "billing date" records will be listed, representing an historical record of billing for that Customer. |
| Charge | Various pages | The actual monetary amount ($d,ddd.cc) charged for this item (individual or summary/total, depending on report requested). Note that negative values may appear, representing credits. |
| Charge Category | Summary Reports | Type of charge summarized in this summary: MRC, OCC, Toll |
| Count | Summary Reports | The number of charges included in this summary. |
| Customer | Various pages | Your CNS/Telecom Customer ID (Customer Number & Name). If you are responsible for multiple accounts, you may select the account you wish to view from the drop-down menu. |
| Customer Invoices | Select Customer/Customer Invoices page | Indicates that you are on the page which provides access to Customer Invoice reports. |
| Customer Summary | Customer Invoice Reports by Purchase Order Number / Customer Invoices for [billing date] page | Totals for all Purchase Orders for selected Billing Date |
| Customer Summary For Purchase Order:... | Customer Invoice Reports by Purchase Order Number / Customer Invoices for [billing date] page | Detail charges per Purchase Order |
| Date/Time | Various Reports | The date and time (mm/dd/yy HH:mm) at which the billable event occurred |
| Description | Various Reports | A "human-friendly" translation of the Item Code (Billing Code) |
| Dur | Various Reports | The duration (actual clock-time) of the connection in minutes. Note that while the format is minutes:seconds (mm:ss), all durations are rounded up to the next whole minute. |
| From # | Various Reports | For toll (long distance) and 'reversed-charge' connections (e.g., "collect calls" and incoming 800-number calls), the telephone number from which the call originated. |
| Include Individual Detail | Select Customer/Customer Invoices page | When this check-box is selected, clicking a particular "Billing Date" results in a fully-detailed report, with line-by-line breakdowns of the charges for all billed services. NoteUse caution in printing reports with this checkbox selected. Depending on the number and type of telecom lines and other services your department uses, this may result in a very lengthy (hundreds of pages) report! |
| Internal Use | Various Reports | A number generated by the billing system for its own internal purposes. Not used by customers or by CNS-Telecom: please ignore this data. |
| help | The 'navigation menu' [reports | home | help | logout] which appears near the top-right corner of all pages | Takes you to a set of help pages with additional information about features and functions of this system. |
| home | The 'navigation menu' [reports | home | help | logout] which appears near the top-right corner of all pages | Takes you back to initial "Welcome" screen |
| Item | Various Reports | The billing code for this particular charge-type. See also "Description." |
| Local | Various Reports | Please ignore: CNS-Telecom does not bill for local calls. |
| logout | The 'navigation menu' [reports | home | help | logout]which appears near the top-right corner of all pages | Terminates this session in the Telecom Billing Information system, and returns you to the CNS-Telecommunications Home Page. |
| MRC | Various Reports | Monthly Recurring Charges (typically, equipment maintenance charges) |
| Note | Various Reports | Additional identifying information for this charge; e.g., UF Decal number, Circuit Number, Preorder number |
| OCC | Various Reports | Other Charges and Credits and Monthly Line Service (monthly line service, adjustments, fees, labor, equipment purchases) |
| Order # | MRC and OCC charge report lines | If this charge is the result of a work order placed during this billing cycle, the Work Order Number is shown here. |
| Output Method: [Excel, HTML, PDF, PDF (No Page Breaks)] | Report Selection pages | Allows you to select the format in which you wish to receive the report. At this time, CNS-Telecommunications recommends you leave the default (HTML) selected, as this format provides you the greatest flexibility in "drilling down" to greater levels of detail. |
| Place | Various Reports | For toll calls (long distance); the place (city, state) to which the call was made. For 'reversed-charge' connections (e.g., "collect calls" and incoming 800-number calls)], the place from which the call originated. |
| Qty | MRC and OCC charge report lines | The number of units of this service for which the customer is being billed. Qty * Rate = Charge |
| Rate | MRC and OCC charge report lines | The charge per unit for this service. Rate * Qty = Charge |
| reports | The 'navigation menu' [reports | home | help | logout] which appears near the top-right corner of all pages | Link to page allowing you to select any of the various reports available to your userid. |
| Select Customer | Report Selection pages | Indicates that you are on the page which allows you to select the Customer for which you wish to view billing reports |
| Service | Various Reports | The category of service (e.g., Data Circuits, Inbound Toll Free, Voice, UF Directory Assisted Calls, etc. |
| Tax | Various Reports | Generally $0.00, as most CNS-Telecom customers are non-taxable |
| To # | Various Reports | For toll calls, the telephone number to which the call was placed. For 'reversed-charge' connections (e.g., "collect calls" and incoming 800-number calls), the telephone number which received/accepted the connection. |
| Toll | Various Reports | Charges for long distance/toll calls |
| Total | Various Reports | MRC + OCC + Toll + Local + Tax = Total |