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CNS Dial-up Services Under Review

CNS Document ID: N0435
Last Updated: 05/03/2006

CNS Dial-up Services Under Review

UF CIO Dr. Marc Hoit has published a memorandum regarding changes to GatorLink dial-up service offerings at the University of Florida (see complete text, below).

The memo does not immediately apply to CNS customers dialing up using a CNS (RACF) username/account. At this time, service and charges for dial-up access via a CNS username/account are not changing. However, it is important that you realize the possible future implications for CNS-account dial-up. Based on the usage and feedback during the upcoming 6 months (July 1 - Dec. 31 2006), it is possible that there may be major changes in dial-up service offerings at or shortly after the beginning of calendar year 2007. These changes could include anything from a revision of the charging algorithm to a complete withdrawal of dial-up service offerings.

If you have questions or concerns regarding this matter, we encourage you to contact the CNS Support Desk (telephone 352.392-2061, ).

Memo from Dr. Hoit

DATE: May 2, 2006
TO: Deans, Directors and Department Heads 
FROM: Marc Hoit, Interim CIO
SUBJECT: Charging for UF Dialup Services

Computing & Networking Services (CNS) has been providing GatorLink Dial-up Services for the campus for many years. Because use of this service has dropped significantly over the past two years, the costs of providing the service have become unbalanced compared to the community it serves. Currently, the service supports only 4000 people. Most campus users have shifted to using broadband connections via cable modems and DSL services from home because of the faster connection speeds (from 4 MB download to 512 Kbps upload with even higher speeds available at a premium). In contrast, the UF dialup service is much slower – only 56.6 Kbps.

Accordingly, we are preparing to charge for the dial-up service and will consider discontinuing the service as many of our peer institutions have already done. However, to provide users ample time to adjust, we have developed a migration plan that starts July 1, 2006, have a review period and will develop a strategy for the future of the GatorLink Dial-up Service by December 31, 2006.

Starting July 1, 2006:

  • All GatorLink Dial-up Service users will be charged a $5.00 monthly fee that provides 3600 minutes (60 hours) of local use.

  • Any use over the allotted minutes will be charged at the rate of $0.01/minute.

  • The 1-800 Toll Free Dial-up Service will be charged at the current usage rate of $0.10/minute in addition to the $5/month charge.

  • In December 2006, we will review the usage, needs and cost recovery and make a decision on future of the service.

We encourage existing dial-up users to consider DSL or cable modem service as the most convenient and effective means to work on the Internet from home. For users with a modest need for Internet access, many alternative dial-up service providers offer feature-rich services at low prices.

You may find additional information on the dial-up service migration plan and suggestions on acquiring broadband services or other dial-up service providers at www.it.ufl.edu

If you have any questions, please contact the CNS Support Desk (telephone 352.392-2061, mailto:consult@cns.ufl.edu).

Your Comments are Welcome

We welcome your comments and suggestions on this and all CNS documentation. Please send your comments to:

UF Computing & Networking Services
112 SSRB, University of Florida
P.O. Box 112050
Gainesville, Florida 32611-2050

Phone: (352) 392.2061
E-mail: editor@cns.ufl.edu

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