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The CNS FAQ File

Why Can't I Access My Account?

CNS Document ID: Q1365
Last Updated: 03/31/2003

Why Can't I Access My Account?

Q:

I'm able to login to NERMVS.CNS.UFL.EDU but not via FTP. I've been told that if I can login that I should have FTP access and to contact CNS support about a possible problem with my account. (JC)

A:

There is nothing wrong with your account. Normally, a CNS account has access to all of our services. However, your account was created by -- and is administered by -- Academic Affairs. The purpose of the account is to allow you access to the administrative menu applications. Typically, this type of CNS account is limited in available services by the entity funding the account -- in this case, Academic Affairs. Permissions on your account specify "No FTP Access Allowed."

If your goal is to put up a Web page, you can do this on your GatorLink account at no cost to you or your department. The GatorLink account is limited to 25MB of space for your Web page.

Or, if this is for your department, you may wish to ask your department to set up (and fund) a CNS account for this work. You can also get a Grove account from CIRCA where you could put up a Web page at no cost to you or your department. Call the UF Computing Help Desk (392-HELP) to get information about Grove accounts.

Please let us know if you have additional questions. (tlvh)

Your Comments are Welcome

We welcome your comments and suggestions on this and all CNS documentation. Please send your comments to:


CNS Information Services

2124 NE Waldo Rd, Suite 2100
Gainesville Florida  32609-8922
(352) 392.2061

UF Computing & Networking Services
2124 NE Waldo Rd, Suite 2100
Gainesville, Florida 32609-8922

Phone: (352) 392.2061
E-mail: editor@cns.ufl.edu

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