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The CNS FAQ File

Why Can't I Get to the NETg Courses List?

CNS Document ID: Q1396
Last Updated: 03/01/2005

Why Can't I Get to the NETg Courses List?

Q:

I can't get to the Netg courses list. AB

A:

We're sorry that you're having problems accessing the NETg courses. Here are a few things to try that are likely to fix the problem.

  1. NETg is designed to work with the latest version of Microsoft's Internet Explorer. It will not work well with other browsers.

  2. Make sure you have COOKIES enabled (under Tools -> Internet Options -> Privacy) in your browser. Setting the slider to "Medium" should provide a workable configuration.

  3. Make sure you have JAVA enabled (under Tools -> Internet Options -> Advanced) in your browser.

  4. Make sure you do not have POP-UPs blocked.

  5. Reboot your computer.

  6. After your computer reboots, try again to connect. Make sure you use your GatorLink userid and password when you log in.

If that doesn't fix things, please write back to us at online-training-l@lists.ufl.edu, and we will be happy to continue to work with you until we do get the problem solved.

Your Comments are Welcome

We welcome your comments and suggestions on this and all CNS documentation. Please send your comments to:


CNS Information Services

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Gainesville Florida  32609-8922
(352) 392.2061

UF Computing & Networking Services
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Gainesville, Florida 32609-8922

Phone: (352) 392.2061
E-mail: editor@cns.ufl.edu

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