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The CNS FAQ File

Why Did LISTSERVE Reject My Posting?

CNS Document ID: Q1401
Last Updated: 01/01/2006

Why Did LISTSERVE Reject My Posting?

Q:

I am the owner of a LISTSERV. One of our subscribers began receiving this rejected posting message:

Your posting to the XXXXX-L list has been rejected because it only contains material in a format disallowed by the list configuration. Even though the list is configured to remove unwanted material and process the remaining text, in this case there would be nothing left after removing the disallowed material. You may want to resend your message in plain text, which is always allowed.

For the previous year and half she was able to post to the LISTSERV without error. She reports nothing has changed with respect to her e-mail account and there are no graphics in her e-mail.

Would you be able to provide me with any information about why the rejected postings occur and most importantly how to solve the problem? Thank you very much, CR

A:

I have changed the Language= option in your list configuration from Language=NoHTML to Language=English

I believe that a change in your subscriber's Hotmail configuration or choice of web browser caused her messages to be sent out in rich text format when previously they were sent as plain text. Having the Language keyword set to NoHTML strips HTML attachments sent to the list. This is what happened to your list member.

Even though English is considered the default value for the Language keyword by LISTSERV software, all UF lists are created with NoHTML as the default. This is because messages sent in rich text format can be up to three times larger than plain text messages.

Please ask her to attempt to post to the list again and see if she still encounters the problem. Thank you for writing to us, adf

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